Shipping Policy
1. Order Processing
- In‑stock items typically process and ship within 2–3 business days after your order is received.
- Personalized or custom items may require 3–5 business days for fulfillment. Lily’s Love Products+6love and lily designs+6Willow & Lilly+6LilyLove+2Love & Lilly Jewellery+2Willow & Lilly+2
2. Shipping Destinations & Delivery Estimates
We offer worldwide delivery from our fulfillment center:
- United States: Estimated 2–5 business days
- Canada & Europe: Estimated 7–12 business days
- Rest of the World: Estimated 7–15 business days
(Delivery timelines may be extended during holiday peaks or high-demand periods.) love and lily designs
3. Shipping Methods & Rates
- We provide a range of shipping services including standard, express, and courier options such as USPS, FedEx, or DHL—depending on destination and your package’s value.
- Standard shipping is typically a flat rate or free threshold based on order value; upgrades available at checkout. Love&Together JewelryLove, Lily and Chloe
4. Tracking & Notifications
- Once your package is dispatched, you’ll receive a shipping confirmation email with tracking details.
- Tracking may take up to 24–48 hours to update in the system. Love, Lily and Chloe+6Love&Together Jewelry+6LilyLove+6
5. Customs, Duties & Taxes
- International shipments may incur customs duties, VAT, or import taxes based on local laws.
- These charges are the responsibility of the recipient and are not reflected at checkout.
- If a parcel is returned or destroyed due to refusal to pay duty, associated costs may be deducted from your order value. LilyLoveLove, Lily and Chloe
6. Address Accuracy & Changes
- Please verify your shipping information before checkout—incorrect addresses may lead to delays or return fees.
- If you need to amend your address, contact support within 1 hour of placing the order to attempt a change. Additional shipping charges may apply. Willow & Lilly
7. Lost, Damaged or Stolen Packages
- Once shipped, we are not liable for packages that are lost, stolen, or delayed by carriers.
- In such cases, please file a claim directly with the carrier.
- If you’d like the option to add insurance coverage, request this before submitting your order. Willow & Lilly
8. Pre‑Orders & Back‑Ordered Items
- Pre‑order items may ship separately from in‑stock purchases and can take several weeks depending on availability.
- You’ll be notified via email (if provided at checkout) when the pre‑order ships. Willow & Lilly
âś… Sample Table (Optional)
| Service Type | Lead Time |
|---|---|
| Regular In‑Stock | 2–3 business days |
| Personalized Items | 3–5 business days |
| US Delivery | 2–5 business days |
| Canada / EU | 7–12 business days |
| Rest of the World | 7–15 business days |
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